Privacy Policy

Administrative Capital for Urban Development (ACUD)
 

At Administrative Capital for Urban Development, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our smart city solutions, including smart meters, smart lighting, and smart parking systems.

By using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact information (email, phone) and address.
• Usage Data: Information related to your use of smart services, such as energy usage, lighting patterns, or parking durations.
• Device & Location Data: IP addresses, device identifiers, GPS data, and network information.

2. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services.
• Monitor system performance and usage.
• Communicate with users and respond to inquiries.
• Analyze data to improve efficiency and service quality.
• Ensure safety, security, and compliance with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service Providers: For cloud hosting, analytics, billing, and customer support.
• Government Agencies or Utilities: When required by law or to operate municipal systems.
• Affiliated Entities: Within our corporate structure under strict privacy agreements.
• Law Enforcement: When legally obligated or to protect rights and safety.

4. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no system can be guaranteed to be 100% secure.

5. Your Rights

You may have the right to:

• Access or request a copy of your personal data.
• Correct or delete your data.
• Object to or restrict certain processing.
• Withdraw consent, where applicable.

6. Contact Us

If you have any questions about this Privacy Policy, please contact: